I suggest you ...

I see I am not alone in not receiving the serial number after paying for the product. It was paid for over 7 days ago.

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    Anthony Pierre shared this idea  ·   ·  Admin →

    5 comments

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      • msft3 commented  · 

        No immediate serial number, though transaction went through. The mail log shows stripe.com (their payment processor) attempted to send something but failed to establish a secure connection.

      • Barry commented  · 

        Same here. Money was deducted from my account, but still no registration key. Getting nervous it is going to time out in trial. Order #2020

      • Anonymous commented  · 

        I too am having the same problem.
        The transaction went through, they received the required funds but I was never given a "Serial Number". Very strange...
        Richard

      • Ville commented  · 

        My order status is still "Processing", it has been almost a month (March 17th) since we purchased the product. Order #1971.

      • Anthony Pierre commented  · 

        I received email with registration key today. All is good...

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