I suggest you ...

License not coming through

Could someone please answer the enquiry email I sent. We purchased a 4 seat license last week, Thursday 29th June, and it still hasn't come through today (Monday 3rd July).

I can see that stripe is the payment platform and that it immediately generated a receipt email after the purchase. The help email provided in the footer of the receipt (nathan@realcopy.com) results in mail bouncing if mail is sent.

We will have to challenge the payment if there is no response.

Nikolaj

3 votes
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    I agree to the terms of service
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    NikolajNikolaj shared this idea  ·   ·  Admin →

    1 comment

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      Submitting...

      Feedback and Knowledge Base